A: HPS Socialize is a social media management platform that helps individuals and businesses plan, schedule, publish, and analyze content across multiple social channels from a single dashboard.

A: We support major platforms including Facebook, Instagram, X (Twitter), LinkedIn, TikTok, Pinterest, and more. Supported platforms may change as APIs evolve.

A: Yes. To schedule and publish posts, you must connect your social accounts securely through the HPS Socialize dashboard.

A: Yes! HPS Socialize lets you schedule text, image, carousel, and video posts in advance across your connected profiles.

A: Absolutely — you can create drafts and refine them before scheduling or publishing.

A: Yes, you can view all scheduled posts in a calendar layout, making it easy to plan your social media content strategy.

A: You’ll get insights like engagement metrics, reach, clicks, follower growth, and performance trends over time for connected profiles.

A: Yes — you can export performance reports as downloadable PDFs or CSV files for presentations or team sharing.

A: Yes! We offer a free plan with basic scheduling and analytics. Advanced features are available on paid subscription plans.

A: You can upgrade your plan anytime from your account settings under Billing. Changes take effect immediately.

A: We offer both monthly and annual billing. Annual plans include a discount compared to monthly pricing.

A: Refunds are provided in accordance with our Refund Policy. If you believe you’re eligible, contact support for assistance.

A: Click “Forgot Password” on the login page and enter your email. You’ll receive a secure reset link.

A: Yes. We use industry-standard encryption and secure storage practices to protect your data. Learn more in our Privacy Policy.

A: Go to your Account Settings and select Delete Account. Please note this action is irreversible and will remove all data permanently.

A: We support integrations for media libraries and third-party content creation tools as they become available. Keep an eye on updates for new integrations.

A: For social platforms, you connect securely via OAuth — no API keys required from you.

A: First, check your social profile connection in Settings > Connected Accounts. If everything looks good, reschedule the post. If issues persist, contact support with the error message.

A: You can reach our support team at support@hpssocialize.com or via the in-app chat between 9 AM–5 PM Eastern.

A: You can view our legal documents here:

• Terms of Use: https://hpssocialize.com/terms-of-use

• Privacy Policy: https://hpssocialize.com/privacy

• Cookie Policy: https://hpssocialize.com/cookies